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Further terms and conditions governing the supply of propane, equipment and service to Customer are contained below and are an integral part of this service and supply agreement.

I/We agree to pay any balance owed to RB's Gas within thirty (30) days of the invoice date. I/We shall pay finance charges that accrue on the unpaid balance outstanding for more than 30 days after invoice date at the rate of 1 ½ % per month (18% A.P.R.). I/We understand that legal action may be taken if I/we fail to fulfill my/our obligation under this contract and I/we will be responsible for all collection costs including, interest, filing fees, and attorney fees of not less than $195.00 plus any additional amounts assessed by the court. Customer acknowledges receipt of a copy of this "Residential Credit Application and Service and Supply Agreement".

Terms and Conditions

  1. Acceptance: Upon acceptance by RB's Gas of this application, applicant (and co-applicant) shall become the "Customer".
  2. Property: RB's Gas will provide Customer with appropriate propane storage tank ("tank") or cylinder and related equipment (in RB's Gas' opinion), which will, at all times, remain the property of RB's Gas and will not become a fixture or part of Customer's real estate. A UCC-1 may be filed with the appropriate state where tank is located.
  3. Annual Tank Rental: An annual rental fee for tanks and equipment provided by RB's Gas shall be charged to the Customer.

    Tank Rental Charges
    Tank size Rent
    <= 500 Gal. Above ground $65.00
    <= 500 Gal. Under ground $110.00
    >= 1000 Gal. Above ground $125.00
    >= 500 Gal. Under ground $165.00

    Description Fee
    Special delivery charge $100 $150 after hours
    (per delivery/incurred for unscheduled or off-route deliveries)
    Tank removal Charge $80
    Return Check Charge $25
    (per check)
    Meter Deposit N/A
    (Held and will be returned upon termination after all charges paid)
    Trip Charge $55
    (Incurred each time a service technician is dispatched)
    Meter System Fee N/A
    (per statement/metered service customers only)
    Fuel Delivery Charge $4.95
    RCC Charge $6.00
  4. Termination: Customer may terminate this agreement by giving RB's Gas thirty (30) day prior written notice. RB's Gas may terminate this agreement at any time if Customer violates any of the terms and conditions of this agreement. Prior to termination of this agreement, Customer shall use all propane in tank or cylinder. Any propane remaining in the tank or cylinder upon removal shall become the property of RB's Gas and the value thereof may be credited to the Customer at the discretion of RB's Gas. Customer shall remain liable for all fees and charges incurred by Customer prior to the termination of this agreement. Upon termination, RB's Gas may charge the Customer the tank removal charge or if the tank is not removed a customer termination charge of $44.50 will apply.
  5. Exclusive Delivery: Customer agrees that only propane sold by RB's Gas will be delivered to the tank or cylinder provided by RB's Gas.
  6. Delivery Price: Customer shall pay RB's Gas' rates, fees or charges in effect on the date that propane is delivered to Customer. RB's Gas reserves the right to change its rates or charges if need be without prior notice. The price of propane varies based on market influences, RB's Gas' costs, volume of use, and other factors.
  7. Service Charges: Service charges are based upon RB's Gas' then current labor and operational costs.
  8. Emergency Delivery Charges: There will be a delivery charge which must be paid to the driver at the time of delivery before propane can be pumped if the following situations have occurred:
    1. $150.00 charge if you request an emergency delivery after 3pm, at night, or on weekends/holidays.
    2. $100.00 charge if you request a same-day delivery, regardless of whether the driver is making deliveries in your area that day
  9. Default: Customer agrees to pay all invoices received from RB's Gas within 30 days of the date of any such invoice. Customer will be considered in default if balances are unpaid after 30 days. Customer shall pay finance charges on the 30 day unpaid balance as provided on the reverse side hereof.
  10. Equipment Operation and Access: RB's Gas shall maintain the equipment in good operating condition at all times. Customer hereby agrees that RB's Gas shall have right of entry at all times upon customer's premises at any or all reasonable hours of the day for the purpose of removal, inspection, and repair or to maintain the equipment. Access will be granted to RB's Gas without question or hindrance by Customer or Customer's agents. Customer will always be responsible for maintaining accessibility to said equipment.
  11. Limitations on Damages: RB's Gas shall not be liable for any loss sustained by Customer as a result of the exhaustion of Customer's supply of propane, nor for any injuries to persons, damage to property or loss due to the negligence by Customer, its employees, or assigns. RB's Gas shall not be liable for incidental or consequential damages.

The current price and/or rate for "service, propane, minimum usage charge(s), tank rental charge(s), tank removal charge(s)", and any other fee, charge or cost to Customer is readily available by visiting www.rbs-gas.com/contact-us.php or calling one of RB's Gas' Customer Service Representatives at the 828-277-6173. RB's Gas reserves the right to increase any prices, fees, rates or charges without prior notice.

RB's Gas does not share any Customer's personal information with any other entity except its affiliates. RB's Gas takes data and personal information security seriously and we make our best efforts to ensure the security of your personal information.